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FAQ

Frequently Asked Questions

Have questions? We’ve got answers. Explore our most commonly asked questions about Logic Mount’s services, pricing, support, and what it’s like to work with us. Whether you're a new client or just exploring your options, this section is here to help.

Services & Solutions

What does Logic Mount specialise in?
Do you only work with Salesforce?
Can you support businesses outside the tech industry?
What types of custom plugins do you offer?
Do you offer CRM strategy or only technical development?

Pricing & Plans

How does your pricing work?
Is there a break clause in the Premier Pro plan?
Why are your services more affordable than most agencies?
Are there any hidden costs or usage limits?

Working With Us

What’s the first step to working with Logic Mount?
How quickly can we get started?
Will I have a dedicated team?
What time zones do you cover?
Can Logic Mount work with our in-house team or agency?

Development & Technical

What Salesforce Clouds do you work with?
Can you build custom integrations with other platforms?
Do you support multi-org or multi-tenant Salesforce setups?
Do you use DevOps and CI/CD pipelines?

Security & Compliance

How do you ensure the security of our data?
Do you comply with GDPR and other relevant industry regulations?
Where are your developers based, and how is data handled?
Is our client data ever shared externally?

Client Experience

How do you manage projects and communication?
What industries have you worked in?
How do you measure success?
Do you offer training or onboarding for our team?

Website & Resources

Where can I download guides or playbooks?
Do you host webinars or events?
Where can I read client stories and testimonials?

General & Contact

How can I get in touch with Logic Mount?
"Logic Mount has been a reliable development partner, helping us customise and optimise our Salesforce environment to better support our internal workflows. Ash and his team are responsive, knowledgeable and consistently delivering high quality work on time. I cannot recommend highly enough."

Tyler Scott, Product Director

"Working with Logic Mount has been a game changer for our CRM. They helped us streamline complex integrations and improve system performance across our internal dev teams. Their developers are fast, detail oriented  and easy to work with. They really understand the demands of a growing solar business like ours."

Brian Turner, Head of Solutions

"Logic Mount brought the technical expertise we needed to scale our Salesforce platform. They completly customised our CRM to our needs. Their team delivered effective solutions that aligned with our sales and customer support KPI's. Their responsiveness and reliability make them a dream partner."

Rachel Kim, CRM Operations Lead

"Logic Mount has been instrumental in tailoring Salesforce to fit the specific needs of our brands. Their team understood the sensitivity and complexity of our workflows and delivered solutions that improved both patient engagement and internal efficiency. Professional, reliable and easy to work with."

Zakir Hussien, Head of Digital Performance

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