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Logic Mount offers expert CRM Customer Survey Integration to help you understand your customers beyond names and transactions. With our tailored approach, we connect surveys directly into your CRM, making customer feedback a natural part of your business intelligence and growth strategy.
Your CRM may already hold a wealth of customer data: names, contact details, purchase history, but does it really tell you how your customers feel? Today’s businesses face growing pressure to personalise communication, enhance services, and remain competitive. Yet most CRMs lack the emotional intelligence required to bridge that crucial gap.
Here are some of the most common problems businesses face without CRM-integrated surveys:
At Logic Mount, we eliminate these pain points with a seamless, scalable solution. Our tailored CRM customer survey integrations help you go beyond the data, giving your Salesforce platform the emotional intelligence it needs to truly serve.
Are you finding it difficult to source experienced developers or engineers when you need them most? Many businesses face significant challenges when it comes to building a capable team:
Using Salesforce’s robust data capabilities, we create dynamic customer segments based on behaviour, demographics, and lifecycle stages. With precise segmentation, you can send highly relevant surveys that feel personal, not generic. It’s the first step in gathering meaningful feedback that drives impact.
Different customers need different conversations. We help you personalise surveys that fit naturally into each stage, whether it is onboarding, renewal, or support resolution. This ensures feedback is always relevant and actionable, improving your outreach and responsiveness.
In a world of instant communication, silence can feel like indifference. If a customer submits negative feedback, we trigger a thoughtful auto-response via Salesforce, while simultaneously alerting your team to intervene with empathy and insight.
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What an exceptional service plan with a great development strategy! Logic Mount took a messy Salesforce build and created processes for us with ease and efficiency. Kudos to Ashfaq and his dev team.
Our Salesforce implementation project by Logic Mount was really impressive. They took our Salesforce setup and enhanced it in such a way that productivity in our sales dep is now significantly better.
Reliable, fast & professional - Logic Mount are a fantastic addition to our agency stack and are exactly what we require everyday for our CRM. Special thanks to Ashfaq, Hasan and the whole development team.
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We encourage honest and open insights, helping us continuously enhance our services.
LM did a great job! Issues were resolved first time and they had a great understanding of what we needed. They earned our trust & we signed up two other business units in the group to their annual plan.
We were struck by the professionalism of Logic Mount, the clear pricing structure and the real desire to understand our business needs. Direct communication from Ashfaq and the team was exceptional.
The standout aspects appointing Logic Mount are the transparency, professionalism & value through their annual plan. Their detailed understanding of Salesforce significantly reduced our project risks.
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Each review is carefully reviewed internally to ensure we consistently meet and exceed customer expectations.
As a fractional CFO, I was skeptical when LM offered help with a custom payments platform integration. Eight months later, everything's running smoothly and our enquirers team is thrilled. No regrets.
I contacted Logic Mount for a custom CRM but decided on a Salesforce setup. They streamlined our whole sales set up. Their support helped us improve our sales processes beyond expectation.
Working with Khurram, Hasan, Ashfaq and the wider Logic Mount team has strengthened our Salesforce setup. Their attention to data security is exceptional. Highly recommended to anyone with Salesforce.
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We greatly value client feedback upon successful completion of a Salesforce integration or custom development project.
We were looking to build many customised components within Salesforce to track loan originations. Logic Mount did an excellent job completing and implementing what we needed efficiently and on budget.
Ashfaq and his team at Logic Mount are honestly amazing. Have been working with them for over a year and they know Salesforce inside and out. They are very responsive and can help you build anything.
We have been working with the Logic Mount UK team for two years. They have helped us design an automated workflow process in Salesforce for all of our business processes and continue with maintenance.
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At Logic Mount, we speak Apex but we also speak revenue. Every solution we build is engineered not just for functionality but for real business impact. With fast onboarding, transparent timelines and a commitment to continuous optimisation we deliver results.
We know choosing the right Salesforce partner is a big decision. That’s why we’ve answered the most common questions about our plans, pricing, support, and security so you can move forward with total confidence.
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Team Logic Mount provides scalable IT staffing solutions designed to give you instant access to the perfect talent you need. Our structured staff augmentation process ensures that you receive the right professionals quickly and efficiently:
Know exactly how your customers feel after every interaction. CSAT surveys measure short-term satisfaction (like post-support call), while NPS surveys evaluate long-term loyalty and likelihood to recommend. These surveys help you reduce churn and enhance brand advocacy.
Go beyond assumptions. Understand your customers’ industries, challenges, and preferences. These surveys help you profile your ideal customer more effectively, improve targeting, and discover untapped opportunities in your market.
Want to build better products? Let your customers guide you. Gather insights on feature usage, improvement ideas, and pain points directly from end-users. This helps your development team prioritise updates that matter.
The sale isn’t the end; it’s the beginning of retention. Post-purchase surveys help you evaluate the buying experience, identify checkout issues, and build better upsell and engagement strategies.
Are your support agents solving problems or just closing tickets? These surveys help you measure resolution effectiveness, track satisfaction, and refine your support processes for better outcomes.
Rich customer data fuels growth. These surveys gather information on your customer’s habits, preferences, and demographics, enabling deeper segmentation and more personalised communication strategies.
If you are still relying solely on CRM data without capturing real-time feedback, you are only seeing half the picture. It is time to upgrade your approach with Logic Mount’s CRM customer survey integration, directly within your Salesforce environment. Our team brings deep expertise in Salesforce feedback management to empower you to act on what your customers are really telling you.
Discover how our smart customer relationship management survey solutions help to focus and act faster on what matters most—your customer’s voice.
Discover how we can help you.
Discuss your Salesforce needs.
Join the growing number of UK businesses already delivering smarter service, stronger relationships, and scalable growth with Logic Mount’s trusted Salesforce feedback management solutions.
Our clients rely on us when out of the box Salesforce isn’t enough, especially when internal teams hit technical limits or when growth demands smarter systems, not more headcount. Whether it’s scaling operations, tightening up integrations or untangling years of messy data, we bring structure, speed and strategy to the table.
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Tyler Scott, Product Director
Brian Turner, Head of Solutions
Rachel Kim, CRM Operations Lead
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Zakir Hussien, Head of Digital Performance
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From idea to deployment, we partner with you at every stage of your CRM journey.
Incredible Salesforce expertise that includes all services, at a price you will not believe!
Get expert guidance to pick the perfect CRM solution tailored specifically for your business.
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