Trusted By 100's Of UK Businesses - See Our Case Studies
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In the present times, customers expect more than just quick responses, they want seamless interactions at every touchpoint. We help forward thinking businesses transform how they serve their customers through Salesforce Service Cloud. From seamless case resolution to AI-driven automation, our Salesforce Cloud services supercharge your support operations, augment customer satisfaction and drive consistent ROI.
In a world where customer expectations are rising faster than ever, service excellence is no longer a privilege but a competitive necessity.
Modern customers expect real-time support, personalised interactions, and seamless communication across every channel. Yet many businesses find themselves held back by legacy systems and fragmented service tools.
Here’s where the challenge lies:
To stay competitive, businesses need a smarter, faster, and more connected way to serve customers. And that is exactly what Salesforce Service Cloud solutions are built for.
As a certified Salesforce Service Cloud consultants, we combine strategy, technical expertise and a deep understanding of your industry to provide comprehensive Salesforce Service Cloud solutions. Whether you are starting fresh, moving from another system or improving what you already have, we help your translate complex Salesforce Service Cloud capabilities into practical, powerful solutions that work for your team and satisfy your customers.
Why form an exorbitantly costly in house Salesforce team when you can have access to expertise of the very highest caliber on an all inclusive service plan? Stay lean, mean and brilliantly innovative without the cost or hassle of full time personnel. From totally seamless API customisations to the intricate detailed plugin integrations that form the backbone of undisturbed Salesforce operations, our pros prioritise your business CRM objectives without putting a huge dent in your budget.
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We help you set up and optimise Service Cloud to streamline and support your operations teams. Boost agent productivity and create personalised experiences that keep customers coming back.
We assess your current service workflows, identify gaps, and define a roadmap for success. Our Salesforce Service Cloud consulting allows you to get a solid foundation aligned with your business goals.
Moving from inefficient CRM systems? We simplify the transition with secure and efficient migration services. Our team handles the migration of customer data, service histories, and workflows with zero data loss and minimal downtime.
We connect Service Cloud to your CRM, ERP, telephony, and third-party apps for a 360-degree support ecosystem. This guarantees complete visibility and collaboration across departments.
Our implementation services cover end-to-end setup of the Salesforce Service Cloud platform, including configuration, user setup, process automation, and reporting. Our focus is on reducing resolution times, improving team efficiency, and enabling proactive customer service.
We provide continuous support, monitoring, and enhancement services to make sure your Salesforce for customer service evolves with your business. Our team proactively identifies improvement opportunities, implements the latest Salesforce innovations, and adapts configurations so your service teams can deliver exceptional customer experiences every time.
Outstanding customer service starts with the right people, meet the experts who make it happen at Logic Mount.
5.0
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We invite our clients via email to share their experiences through Google Reviews.
What an exceptional service plan with a great development strategy! Logic Mount took a messy Salesforce build and created processes for us with ease and efficiency. Kudos to Ashfaq and his dev team.
Our Salesforce implementation project by Logic Mount was really impressive. They took our Salesforce setup and enhanced it in such a way that productivity in our sales dep is now significantly better.
Reliable, fast & professional - Logic Mount are a fantastic addition to our agency stack and are exactly what we require everyday for our CRM. Special thanks to Ashfaq, Hasan and the whole development team.
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We encourage honest and open insights, helping us continuously enhance our services.
LM did a great job! Issues were resolved first time and they had a great understanding of what we needed. They earned our trust & we signed up two other business units in the group to their annual plan.
We were struck by the professionalism of Logic Mount, the clear pricing structure and the real desire to understand our business needs. Direct communication from Ashfaq and the team was exceptional.
The standout aspects appointing Logic Mount are the transparency, professionalism & value through their annual plan. Their detailed understanding of Salesforce significantly reduced our project risks.
5.0
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34
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Each review is carefully reviewed internally to ensure we consistently meet and exceed customer expectations.
As a fractional CFO, I was skeptical when LM offered help with a custom payments platform integration. Eight months later, everything's running smoothly and our enquirers team is thrilled. No regrets.
I contacted Logic Mount for a custom CRM but decided on a Salesforce setup. They streamlined our whole sales set up. Their support helped us improve our sales processes beyond expectation.
Working with Khurram, Hasan, Ashfaq and the wider Logic Mount team has strengthened our Salesforce setup. Their attention to data security is exceptional. Highly recommended to anyone with Salesforce.
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5.0
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50
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We greatly value client feedback upon successful completion of a Salesforce integration or custom development project.
We were looking to build many customised components within Salesforce to track loan originations. Logic Mount did an excellent job completing and implementing what we needed efficiently and on budget.
Ashfaq and his team at Logic Mount are honestly amazing. Have been working with them for over a year and they know Salesforce inside and out. They are very responsive and can help you build anything.
We have been working with the Logic Mount UK team for two years. They have helped us design an automated workflow process in Salesforce for all of our business processes and continue with maintenance.
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We assist you in realising the complete potential of Service Cloud from smart case management and AI-powered insights to seamless omni-channel support to satisfy not only the customer demands of today but also those of the morrow.
Deliver a consistent experience across every touchpoint (email, phone, chat, social media, and messaging apps) all from a single interface. Keep track of interactions in real-time and assign cases automatically.
Use Einstein AI to automate routine tasks, suggest responses, and predict case resolution times. Improve first-contact resolution and free up your team to focus on complex queries.
Simplify service delivery with intelligent case management in Salesforce. Track, route, and resolve customer issues efficiently, while keeping customers informed every step of the way.
The intuitive, all-in-one agent console provides access to knowledge articles, case histories, and customer profiles, all in one place. This helps boost productivity and reduce response time.
Extend support beyond the office with powerful field service capabilities. Schedule, dispatch, and manage field agents with real-time updates and mobile tools.
Reduce workload and increase customer empowerment with branded portals where users can find answers, raise tickets, and connect with community experts.
Use drag-and-drop tools to build custom apps and interfaces without needing complex code. Personalise your support tools to match your business operations.
Track KPIs, team performance, and customer satisfaction with detailed analytics dashboards. Use actionable insights to continuously improve service quality.
Our team includes certified Salesforce Service Cloud consultants, with years of experience, who understand your business and speak your language.
From ideation to post-launch support, we stay with you every step of the way to guarantee long-term success and user adoption.
Everything we do is aligned with your bottom line. We focus on building scalable, efficient solutions that maximise your return on investment with Salesforce for customer service.
Logic Mount follows industry best practices and robust compliance standards to ensure your Salesforce Service Cloud is secure, encrypted, and audit-ready at every step.
We combine deep Salesforce expertise, agile delivery and a client-first mindset to implement Service Cloud solutions that are fast, scalable and built for long term success.
At Logic Mount, we speak Apex but we also speak revenue. Every solution we build is engineered not just for functionality but for real business impact. With fast onboarding, transparent timelines and a commitment to continuous optimisation we deliver results.
We know choosing the right Salesforce partner is a big decision. That’s why we’ve answered the most common questions about our plans, pricing, support, and security so you can move forward with total confidence.
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In a world where one bad customer experience can go viral, businesses cannot afford to treat support as an afterthought. That is where Logic Mount’s Salesforce Service Cloud Solutions make all the difference. We help you build smarter, faster, and more connected support systems that deliver remarkable customer experience and ultimately build strong customer loyalty.
Logic Mount is here to transform your service desk into a true customer experience powerhouse.
Discover how we can help you.
Discuss your Salesforce needs.
Join the growing number of UK businesses that trust Logic Mount for expert Salesforce Cloud services and long-term service transformation.
Non profit Success Pack (NPSP), Sales Cloud, Custom Integrations
London, UK
Charities & Non-Profits
Long term Salesforce NPSP implementation with automation, integration, and data centralisation
Salesforce Health Cloud, Experience Cloud, Sales Cloud, Marketing Cloud, CRM Analytics, Field Service Lightning
London, UK
Healthcare & Life Sciences
End-to-end Salesforce implementation and integration to streamline care coordination, enhance patient engagement, and drive operational transformation
Sales Cloud, Experience Cloud, Marketing Cloud, Nonprofit Success Pack, Einstein Analytics
London, UK
Education
Comprehensive Salesforce implementation and continuous optimisation to enhance student lifecycle management, donor engagement, and administrative operations
Financial Services Cloud, Service Cloud, Salesforce Managed Services
London, UK
Insurance
Salesforce implementation, automation, and analytics to streamline agency operations and improve customer engagement
Tyler Scott, Product Director
Brian Turner, Head of Solutions
Rachel Kim, CRM Operations Lead
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Zakir Hussien, Head of Digital Performance
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From idea to deployment, we partner with you at every stage of your CRM journey.
Incredible Salesforce expertise that includes all services, at a price you will not believe!
Get expert guidance to pick the perfect CRM solution tailored specifically for your business.
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