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Connecting Your Commerce to Your Customer with CRM Integrations

In the digital-first retail landscape, businesses must deliver seamless and personalised customer experiences to stay ahead. At Logic Mount, we specialise in helping online retailers maximise their Salesforce investment through expert CRM integration with e-commerce platforms. Whether you are a growing online store or a multi-channel marketplace, our bespoke e-commerce CRM integration services help you drive better customer relationships, smarter marketing, and greater operational efficiency.

Chatbot Integration

Is Your Ecommerce Business Losing Sales Due to Disconnected Systems?

The modern ecommerce customer expects relevance, speed, and convenience. However, when your CRM operates in isolation from your ecommerce platforms, you risk losing potential sales and alienating loyal customers. Many businesses struggle with:

  • Lack of unified customer insights across multiple platforms, leading to inconsistent service and marketing efforts.
  • Time-consuming manual processes for managing sales, customer interactions, and order fulfilment.
  • Limited visibility into customer behaviour and preferences, hampering personalisation efforts.
  • Disjointed customer communication across sales, marketing, and support channels.

At Logic Mount, we solve these challenges by providing CRM integration with ecommerce solutions that unify your business operations, automate workflows, and deliver a 360° customer view. Whether you are a B2B wholesaler or a D2C brand, our CRM solutions help you make smarter decisions and deeper customer connections.

Our Solutions

Our Ecommerce CRM Integration Solutions

Are you finding it difficult to source experienced developers or engineers when you need them most? Many businesses face significant challenges when it comes to building a capable team:

CRM Integration with Ecommerce Websites

We connect Salesforce CRM with platforms like Shopify, Magento, and WooCommerce to track customer behaviour, analyse lifecycle stages, and create intelligent triggers for sales and marketing teams.

CRM and Ecommerce Portals Integration

Empower your customer portals with real-time interaction tracking and personalised content delivery. Understand how users engage, what they need, and how to serve them better — instantly.

CRM Integration with Social Media

With social CRM, you can monitor interactions across platforms, track mentions and comments, and instantly pull new leads from messages or engagements —all within your CRM for ecommerce.

CRM and Analytics Tools Integration

We integrate advanced analytics tools into Salesforce to analyse customer journeys, predict churn, and identify your most valuable clients. Every insight is at your fingertips.

CRM and Payment Gateway Integration

Our CRM integration syncs with major payment processors like Stripe or PayPal, enabling financial data tracking, transaction logging, and improved financial visibility.

CRM with Email & Messaging Services

We link your CRM with popular email and SMS platforms to automate customer communication, order updates, promotions, and notifications; all personalised and timed to perfection.

What People Say About Us

5.0

Star Rating

1

Reviews

We invite our clients via email to share their experiences through Google Reviews.

What an exceptional service plan with a great development strategy! Logic Mount took a messy Salesforce build and created processes for us with ease and efficiency. Kudos to Ashfaq and his dev team.

Thornton Group
Matt Townsend

Our Salesforce implementation project by Logic Mount was really impressive. They took our Salesforce setup and enhanced it in such a way that productivity in our sales dep is now significantly better.

Chambers Legal
Jack Sinclair

Reliable, fast & professional - Logic Mount are a fantastic addition to our agency stack and are exactly what we require everyday for our CRM. Special thanks to Ashfaq, Hasan and the whole development team.

Digital House Group
Sam Forster

5.0

Star Rating

3

Reviews

We encourage honest and open insights, helping us continuously enhance our services.

LM did a great job! Issues were resolved first time and they had a great understanding of what we needed. They earned our trust & we signed up two other business units in the group to their annual plan.

Support Revolution
Mark Smith

We were struck by the professionalism of Logic Mount, the clear pricing structure and the real desire to understand our business needs. Direct communication from Ashfaq and the team was exceptional.

ND Brokers
Neil Denman

The standout aspects appointing Logic Mount are the transparency, professionalism & value through their annual plan. Their detailed understanding of Salesforce significantly reduced our project risks.

Jaber Foundation
Omar Jaber

5.0

Star Rating

34

Reviews

Each review is carefully reviewed internally to ensure we consistently meet and exceed customer expectations.

As a fractional CFO, I was skeptical when LM offered help with a custom payments platform integration. Eight months later, everything's running smoothly and our enquirers team is thrilled. No regrets.

Scale Finance
David Jenkins

I contacted Logic Mount for a custom CRM but decided on a Salesforce setup. They streamlined our whole sales set up. Their support helped us improve our sales processes beyond expectation.

The Education Company
Bridgette Thomson

Working with Khurram, Hasan, Ashfaq and the wider Logic Mount team has strengthened our Salesforce setup. Their attention to data security is exceptional. Highly recommended to anyone with Salesforce.

Investments Malaga
Carlos Gomez

5.0

Star Rating

50

Reviews

We greatly value client feedback upon successful completion of a Salesforce integration or custom development project.

We were looking to build many customised components within Salesforce to track loan originations. Logic Mount did an excellent job completing and implementing what we needed efficiently and on budget.

WePay JP Morgan
Antonia Logan

Ashfaq and his team at Logic Mount are honestly amazing. Have been working with them for over a year and they know Salesforce inside and out. They are very responsive and can help you build anything.

Pimlico Capital
Aron Yehuda

We have been working with the Logic Mount UK team for two years. They have helped us design an automated workflow process in Salesforce for all of our business processes and continue with maintenance.

Hartley & Co
Oliver Hartley
Global Footprint

Development Focused. Business Aligned.

At Logic Mount, we speak Apex but we also speak revenue. Every solution we build is engineered not just for functionality but for real business impact. With fast onboarding, transparent timelines and a commitment to continuous optimisation we deliver results.

Meet Our Global Team

10+

Years of Salesforce Implementation

22+

Certified Experts

50+

Number of Certifications

300+

Project completed for Happy Clients

4

Global Offices in London, Delaware, Sydney and Lahore.
FAQ

Frequently Asked Questions

We know choosing the right Salesforce partner is a big decision. That’s why we’ve answered the most common questions about our plans, pricing, support, and security so you can move forward with total confidence.

Features

Standout Features of Our Commerce CRM Integrations

Team Logic Mount provides scalable IT staffing solutions designed to give you instant access to the perfect talent you need. Our structured staff augmentation process ensures that you receive the right professionals quickly and efficiently:

Customer Data Management

Unify data from various sources to build rich, real-time customer profiles. Identify patterns, segment audiences dynamically, and export insights for cross-functional use.

Sales Acceleration

Automate lead capture, assign leads intelligently, and track opportunities throughout the funnel. Personalised follow-ups, quote templates, and accurate forecasting all help you close deals faster.

Customer Service Excellence

Offer multi-channel support with automatic ticket routing, chatbots, and instant access to case histories. With self-service tools you will reduce resolution time and increase satisfaction.

Marketing Automation

Run campaigns across multiple channels, segment customers by behaviour, and create A/B tests that deliver measurable results. From content creation to survey collection, it is all built-in.

Advanced Analytics

Use trend charts, performance dashboards, and real-time reporting to measure KPIs across departments. Discover which channels work best and how to optimise future strategies.

Team Collaboration Tools

Break down silos with built-in tools for communication, reminders, file sharing, and task tagging. Sales, marketing, and service teams can finally collaborate in real time with no more missed messages, lost files, or forgotten tasks.

Experience Personalisation

Use AI-driven insights to offer timely recommendations, deliver hyper-personalised content. Analyse call sentiment, predict customer needs, and deliver the right message at the right moment.

Integrations Automation

CRM for Commerce: Relate with Customers, Integrate for Success

Your ecommerce business deserves a CRM that doesn’t just store data; it should drive results. Logic Mount is here to provide scalable, intelligent, and seamless CRM integration with ecommerce platforms that enable you to serve your customers right and deliver a growth you can measure.

Discover how our expert CRM ecommerce integrations can help you scale your ecommerce business with smarter automation and deeper personalisation.

Book a Free Consultation

Discover how we can help you.

Fill Out the Contact Form

Discuss your Salesforce needs.

Book a Free Commerce CRM Consultation Today

Join the growing number of ecommerce brands across the UK already achieving more with Logic Mount’s trusted CRM and ecommerce integration solutions.

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How We Help Our Clients Scale

Our Current Clients Case Studies: Bring Agility and Expertise to your Business

Our clients rely on us when out of the box Salesforce isn’t enough, especially when internal teams hit technical limits or when growth demands smarter systems, not more headcount. Whether it’s scaling operations, tightening up integrations or untangling years of messy data, we bring structure, speed and strategy to the table.

Our Development Process

Charity & Non Profit

Private Healthcare Co

Educational Institute

Insurance Broker

Platform

Non profit Success Pack (NPSP), Sales Cloud, Custom Integrations

Location

London, UK

Industry

Charities & Non-Profits

Project

Long term Salesforce NPSP implementation with automation, integration, and data centralisation

Empowering Purpose Driven Impact For Charities

Read Case Study

Platform

Salesforce Health Cloud, Experience Cloud, Sales Cloud, Marketing Cloud, CRM Analytics, Field Service Lightning

Location

London, UK

Industry

Healthcare & Life Sciences

Project

End-to-end Salesforce implementation and integration to streamline care coordination, enhance patient engagement, and drive operational transformation

Revolutionising Patient Engagement For Private Healthcare

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Platform

Sales Cloud, Experience Cloud, Marketing Cloud, Nonprofit Success Pack, Einstein Analytics

Location

London, UK

Industry

Education

Project

Comprehensive Salesforce implementation and continuous optimisation to enhance student lifecycle management, donor engagement, and administrative operations

Scaling Educational Subscriptions Through Salesforce

Read Case Study

Platform

Financial Services Cloud, Service Cloud, Salesforce Managed Services

Location

London, UK

Industry

Insurance

Project

Salesforce implementation, automation, and analytics to streamline agency operations and improve customer engagement

Transforming Insurance Sales with Salesforce Innovation

Read Case Study