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At Logic Mount, we specialise in delivering Salesforce Field Service Lightning solutions that empower organisations to streamline their field operations, increase technician productivity, and exceed customer expectations. Our expert consultants bring years of experience in Salesforce for field service, helping businesses transition from chaotic field processes to intelligent, AI-powered service delivery systems.
Managing field operations is no easy task. Companies face increasing pressure to deliver prompt, personalised, and precise service, yet many are held back by outdated systems, poor technician coordination, and lack of real-time insights. Without a powerful field solution, organisations risk losing customer trust and burning resources on inefficient service delivery. Here’s why businesses are turning to smarter systems:
At Logic Mount, we understand these pain points and provide end-to-end Salesforce Field Service Lightning implementation for your business needs. From optimising workflows to integrating smart automation, we make your field operations efficient, intelligent, and customer-centric.
Logic Mount integrates Field Service Lightning in Salesforce with your business processes to ensure your team can meet customer demands seamlessly and increase operational productivity. Whether you are managing field technicians, scheduling service appointments, or handling inventory management, our bespoke Salesforce Field Service Lightning solutions can transform your service management into a scalable, data-driven engine of growth.
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At Logic Mount, we offer comprehensive Salesforce FSL services to bring out the best of Salesforce Field Service Lightning while adapting it to your business environment.
Every business operates differently, so should your field service software. Our team customises and integrates Salesforce Field Service Lightning with your existing systems for smooth data flow and automated processes. Whether you need custom workflows, dashboards, or reports, we personalise FSL to meet your exact requirements and optimise your field service management.
As Salesforce evolves, so do we. Our team stays ahead of updates and enhancements, helping you adopt the latest features and performance improvements to maintain a competitive edge in your industry.
Our Salesforce-certified experts plan, configure, and deploy Salesforce Field Service Lightning (FSL) to align with your specific service operations. We design systems that guarantee faster response times, improved technician efficiency, and higher first-time fix rates.
A successful Salesforce Field Service Lightning implementation is only complete when your team is fully trained and supported. We offer comprehensive training to ensure your team can leverage the full potential of Salesforce for field service. Additionally, our ongoing support provides the assistance you need, whenever you need it, to keep your systems running smoothly.
Our experts understand these challenges and offer a strategic solution to help you bridge the talent gap without the complexities of traditional hiring.
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We invite our clients via email to share their experiences through Google Reviews.
What an exceptional service plan with a great development strategy! Logic Mount took a messy Salesforce build and created processes for us with ease and efficiency. Kudos to Ashfaq and his dev team.
Our Salesforce implementation project by Logic Mount was really impressive. They took our Salesforce setup and enhanced it in such a way that productivity in our sales dep is now significantly better.
Reliable, fast & professional - Logic Mount are a fantastic addition to our agency stack and are exactly what we require everyday for our CRM. Special thanks to Ashfaq, Hasan and the whole development team.
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We encourage honest and open insights, helping us continuously enhance our services.
LM did a great job! Issues were resolved first time and they had a great understanding of what we needed. They earned our trust & we signed up two other business units in the group to their annual plan.
We were struck by the professionalism of Logic Mount, the clear pricing structure and the real desire to understand our business needs. Direct communication from Ashfaq and the team was exceptional.
The standout aspects appointing Logic Mount are the transparency, professionalism & value through their annual plan. Their detailed understanding of Salesforce significantly reduced our project risks.
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Each review is carefully reviewed internally to ensure we consistently meet and exceed customer expectations.
As a fractional CFO, I was skeptical when LM offered help with a custom payments platform integration. Eight months later, everything's running smoothly and our enquirers team is thrilled. No regrets.
I contacted Logic Mount for a custom CRM but decided on a Salesforce setup. They streamlined our whole sales set up. Their support helped us improve our sales processes beyond expectation.
Working with Khurram, Hasan, Ashfaq and the wider Logic Mount team has strengthened our Salesforce setup. Their attention to data security is exceptional. Highly recommended to anyone with Salesforce.
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We greatly value client feedback upon successful completion of a Salesforce integration or custom development project.
We were looking to build many customised components within Salesforce to track loan originations. Logic Mount did an excellent job completing and implementing what we needed efficiently and on budget.
Ashfaq and his team at Logic Mount are honestly amazing. Have been working with them for over a year and they know Salesforce inside and out. They are very responsive and can help you build anything.
We have been working with the Logic Mount UK team for two years. They have helped us design an automated workflow process in Salesforce for all of our business processes and continue with maintenance.
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Salesforce Field Service Lightning offers several advanced features that will transform your business operations.
Intelligent automation helps businesses prioritise tasks, predict maintenance needs, and automate workflows, improving efficiency and productivity. By leveraging AI, you can anticipate customer needs before they arise, ensuring proactive service and reducing downtime.
The Field Service Lightning App allows field technicians to access critical information on the go. With offline-first functionality, technicians can continue their work even without an internet connection, ensuring they stay productive no matter where they are. The mobile app also facilitates easy communication between teams and customers, helping you deliver a seamless experience.
With drag-and-drop scheduling, AI-powered dispatching, and a single-screen view of technician availability, businesses can reduce travel time, optimise resource allocation, and ensure that technicians with the right skills are assigned to the appropriate tasks.
Salesforce FSL allows you to monitor assets in real-time, track their condition, and schedule preventive maintenance. This feature helps businesses shift from reactive to proactive service, increasing the lifespan of equipment and ensuring timely service delivery.
From creation to execution, you can streamline the entire lifecycle of work orders with Salesforce Field Service Lightning. With intelligent tracking and minimal manual entry, your field agents can deliver faster, more accurate service, reducing errors and administrative overhead.
With Field Service Intelligence, you gain valuable insights into your operations, such as technician performance, service appointment trends, and resource utilisation. This data allows for smarter decision-making and continuous improvement in your service delivery.
Offer real-time virtual support through video assistance without needing on-site visits. It reduces service delays, boosts first-time resolutions, and keeps customers happy with instant help when they need it most.
With years of experience in Salesforce consulting and implementation, our certified Salesforce consultants are ready to optimise your field service operations.
We offer custom Salesforce Field Service Lightning solutions that are specifically designed to meet your unique business needs.
We work hand-in-hand with your team, offering proactive communication, transparency, and adaptability throughout the project lifecycle.
Our clients experience enhanced productivity, better customer service, and increased ROI after implementing Salesforce Field Service Lightning with our assistance.
Our solutions give you the edge in a competitive market by providing the right people at the right time.
At Logic Mount, we speak Apex but we also speak revenue. Every solution we build is engineered not just for functionality but for real business impact. With fast onboarding, transparent timelines and a commitment to continuous optimisation we deliver results.
We know choosing the right Salesforce partner is a big decision. That’s why we’ve answered the most common questions about our plans, pricing, support, and security so you can move forward with total confidence.
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In a competitive, customer-driven world, slow and disconnected field service can cost you more than just time; it can cost you trust. With reliable Salesforce Field Service Lightning solutions, Logic Mount helps you streamline operations, empower technicians, and exceed customer expectations through automation, real-time insights, and intelligent scheduling.
Let Logic Mount help you turn your field service into a strategic advantage that drives satisfaction and growth.
Discover how we can help you.
Discuss your Salesforce needs.
Join the growing number of UK businesses that trust Logic Mount to implement, optimise, and support Salesforce Field Service Lightning solutions.
Tyler Scott, Product Director
Brian Turner, Head of Solutions
Rachel Kim, CRM Operations Lead
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Zakir Hussien, Head of Digital Performance
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From idea to deployment, we partner with you at every stage of your CRM journey.
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