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Is your business struggling to manage customer data, streamline processes, or fully leverage your CRM system? Poorly designed or outdated CRM architecture could be silently draining your resources and stalling growth. Many organisations fail to maximise their CRM investment due to fragmented systems, inefficient workflows, and lack of integration, leading to lost opportunities and customer dissatisfaction.
A flawed CRM system architecture creates silos, slows down team productivity, and limits the ability to deliver seamless customer experiences. In fact, businesses that overlook CRM optimisation often suffer from reduced customer engagement, inconsistent data, and declining sales.
At Logic Mount, we understand that CRM architecture is not just about technology, but about enabling business growth through streamlined processes and deeper customer relationships.
Many businesses invest in CRM platforms like Salesforce or Microsoft Dynamics, but fail to implement them properly due to a lack of architectural strategy. If your current system lacks a unified approach, you might be facing challenges like:
Fragmented information stored across multiple platforms leads to duplication, errors, and missed insights.
Manual processes and unclear task flows consume valuable time and increase the risk of human error.
Sales, marketing, and customer service teams often work in silos, resulting in poor internal communication.
Without integrated systems, it is difficult to track and personalise customer interactions, reducing satisfaction and loyalty.
CRM systems that are not strategically implemented, fail to deliver expected results, leading to wasted spend and lost opportunities.
Our CRM experts help you overcome these challenges with a well-planned architecture that drives clarity, efficiency, and growth.
At Logic Mount, we specialise in designing, implementing, and optimising CRM architecture to help businesses turn their CRM into a revenue-driving machine. We create customised solutions that integrate your sales, marketing, and customer service departments, allowing for seamless communication, centralised data management, and smarter automation.
We start by understanding your existing processes, pain points, and growth objectives. This helps us design a CRM business architecture that truly supports your workflows.
Our team creates a customised CRM architecture blueprint, focusing on scalability, efficiency, and usability. We ensure your system can grow with your business and adapt to changing needs.
We structure and centralise your customer data, ensuring accuracy and easy access. Proper CRM structure design eliminates duplication, errors, and scattered data sources.
Connect your customer engagement channels - email, phone, social media, within your CRM. This ensures every customer touchpoint is tracked and leveraged for better engagement.
Utilise analytics tools within your CRM application architecture to generate actionable insights from customer behaviour and preferences.
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We invite our clients via email to share their experiences through Google Reviews.
What an exceptional service plan with a great development strategy! Logic Mount took a messy Salesforce build and created processes for us with ease and efficiency. Kudos to Ashfaq and his dev team.
Our Salesforce implementation project by Logic Mount was really impressive. They took our Salesforce setup and enhanced it in such a way that productivity in our sales dep is now significantly better.
Reliable, fast & professional - Logic Mount are a fantastic addition to our agency stack and are exactly what we require everyday for our CRM. Special thanks to Ashfaq, Hasan and the whole development team.
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We encourage honest and open insights, helping us continuously enhance our services.
LM did a great job! Issues were resolved first time and they had a great understanding of what we needed. They earned our trust & we signed up two other business units in the group to their annual plan.
We were struck by the professionalism of Logic Mount, the clear pricing structure and the real desire to understand our business needs. Direct communication from Ashfaq and the team was exceptional.
The standout aspects appointing Logic Mount are the transparency, professionalism & value through their annual plan. Their detailed understanding of Salesforce significantly reduced our project risks.
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Each review is carefully reviewed internally to ensure we consistently meet and exceed customer expectations.
As a fractional CFO, I was skeptical when LM offered help with a custom payments platform integration. Eight months later, everything's running smoothly and our enquirers team is thrilled. No regrets.
I contacted Logic Mount for a custom CRM but decided on a Salesforce setup. They streamlined our whole sales set up. Their support helped us improve our sales processes beyond expectation.
Working with Khurram, Hasan, Ashfaq and the wider Logic Mount team has strengthened our Salesforce setup. Their attention to data security is exceptional. Highly recommended to anyone with Salesforce.
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We greatly value client feedback upon successful completion of a Salesforce integration or custom development project.
We were looking to build many customised components within Salesforce to track loan originations. Logic Mount did an excellent job completing and implementing what we needed efficiently and on budget.
Ashfaq and his team at Logic Mount are honestly amazing. Have been working with them for over a year and they know Salesforce inside and out. They are very responsive and can help you build anything.
We have been working with the Logic Mount UK team for two years. They have helped us design an automated workflow process in Salesforce for all of our business processes and continue with maintenance.
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Eliminate inefficiencies and reduce manual tasks with process automation.
Centralised data ensures consistency and easy access across departments.
Enable real-time communication and alignment across sales, marketing, and support teams.
Leverage real-time insights and analytics to inform strategic decisions.
Scalable CRM architecture that evolves with your business growth.
Our CRM architecture solutions lay the foundation for a smarter, more connected enterprise built to adapt and thrive.
At Logic Mount, we speak Apex but we also speak revenue. Every solution we build is engineered not just for functionality but for real business impact. With fast onboarding, transparent timelines and a commitment to continuous optimisation we deliver results.
At Logic Mount, we bring years of experience and industry knowledge to every project. Our commitment is not just to deliver CRM solutions but to transform your business through strategic technology implementation:
Our client-centric approach and technical expertise makes us the trusted partner for businesses seeking long-term success with CRM architecture.
Stop letting a fragmented or outdated CRM limit your business potential. Let Logic Mount UK implement a robust CRM architecture that transforms your business operations, boosts customer satisfaction, and drives sustainable growth.
Discover how we can help you.
Discuss your Salesforce needs.
Join the many businesses across the UK that trust Logic Mount for CRM architecture services that deliver measurable results. Don’t wait to optimise your customer relationship infrastructure.
Our clients rely on us when out of the box Salesforce isn’t enough, especially when internal teams hit technical limits or when growth demands smarter systems, not more headcount. Whether it’s scaling operations, tightening up integrations or untangling years of messy data, we bring structure, speed and strategy to the table.
Non profit Success Pack (NPSP), Sales Cloud, Custom Integrations
London, UK
Charities & Non-Profits
Long term Salesforce NPSP implementation with automation, integration, and data centralisation
Salesforce Health Cloud, Experience Cloud, Sales Cloud, Marketing Cloud, CRM Analytics, Field Service Lightning
London, UK
Healthcare & Life Sciences
End-to-end Salesforce implementation and integration to streamline care coordination, enhance patient engagement, and drive operational transformation
Sales Cloud, Experience Cloud, Marketing Cloud, Nonprofit Success Pack, Einstein Analytics
London, UK
Education
Comprehensive Salesforce implementation and continuous optimisation to enhance student lifecycle management, donor engagement, and administrative operations
Financial Services Cloud, Service Cloud, Salesforce Managed Services
London, UK
Insurance
Salesforce implementation, automation, and analytics to streamline agency operations and improve customer engagement
Tyler Scott, Product Director
Brian Turner, Head of Solutions
Rachel Kim, CRM Operations Lead
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Zakir Hussien, Head of Digital Performance
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From idea to deployment, we partner with you at every stage of your CRM journey.
Incredible Salesforce expertise that includes all services, at a price you will not believe!
Get expert guidance to pick the perfect CRM solution tailored specifically for your business.
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