Trusted By 100's Of UK Businesses - See Our Case Studies

Get a 360° View of Your Customer Interactions with Chatbot-CRM Integration

Logic Mount delivers intelligent Chatbot-CRM Integration solutions that elevate your customer interactions, streamline business operations, and supercharge your ROI. Combining the power of AI-driven chatbots with the efficiency of leading CRM platforms, we flawlessly bridge the gap between smart AI conversations and your customer data.

Chatbot Integration

Is Your Business Missing the Link Between Conversations and Conversions?

Modern businesses face a tough reality: customers expect real-time, round-the-clock engagement. However, relying solely on human agents can drain resources, increase response time, and hinder customer satisfaction.

Without a smart chatbot integration with CRM, your business may suffer from:

  • Delayed responses that frustrate customers
  • Missed opportunities due to unqualified leads slipping through
  • Inconsistent communication across multiple platforms
  • Manual data entry leading to errors and wasted time

However, not all solutions are created equal. At Logic Mount, we offer strategic, scalable, and seamless Chatbot CRM Integrations personalised to your business operations. By connecting to your CRM system, our bots collect, update, and utilise customer data in real-time, helping your team deliver a personalised and efficient experience every time.

Our Solutions

Our Chatbot-CRM Integration Solutions Include:

Are you finding it difficult to source experienced developers or engineers when you need them most? Many businesses face significant challenges when it comes to building a capable team:

Chatbot Integration with Salesforce

We help you deploy a smart, AI-powered Salesforce customer support chatbot that automates service queries, captures leads, and synchronises data directly with Salesforce. Boost agent productivity while delivering exceptional, fast-track customer service.

Chatbot Integration with Zoho

Our Zoho CRM chatbot integration connects chat platforms with Zoho to manage leads, book appointments, and personalise conversations. Collect user data, push it into your CRM, and trigger workflows, all without lifting a finger.

Chatbot Integration with Microsoft Dynamics 365

Deliver smarter conversations using a powerful Microsoft Dynamics 365 chatbot. Our integrations allow for seamless hand-offs, smart workflows, and unified customer records.

What People Say About Us

5.0

Star Rating

1

Reviews

We invite our clients via email to share their experiences through Google Reviews.

What an exceptional service plan with a great development strategy! Logic Mount took a messy Salesforce build and created processes for us with ease and efficiency. Kudos to Ashfaq and his dev team.

Thornton Group
Matt Townsend

Our Salesforce implementation project by Logic Mount was really impressive. They took our Salesforce setup and enhanced it in such a way that productivity in our sales dep is now significantly better.

Chambers Legal
Jack Sinclair

Reliable, fast & professional - Logic Mount are a fantastic addition to our agency stack and are exactly what we require everyday for our CRM. Special thanks to Ashfaq, Hasan and the whole development team.

Digital House Group
Sam Forster

5.0

Star Rating

3

Reviews

We encourage honest and open insights, helping us continuously enhance our services.

LM did a great job! Issues were resolved first time and they had a great understanding of what we needed. They earned our trust & we signed up two other business units in the group to their annual plan.

Support Revolution
Mark Smith

We were struck by the professionalism of Logic Mount, the clear pricing structure and the real desire to understand our business needs. Direct communication from Ashfaq and the team was exceptional.

ND Brokers
Neil Denman

The standout aspects appointing Logic Mount are the transparency, professionalism & value through their annual plan. Their detailed understanding of Salesforce significantly reduced our project risks.

Jaber Foundation
Omar Jaber

5.0

Star Rating

34

Reviews

Each review is carefully reviewed internally to ensure we consistently meet and exceed customer expectations.

As a fractional CFO, I was skeptical when LM offered help with a custom payments platform integration. Eight months later, everything's running smoothly and our enquirers team is thrilled. No regrets.

Scale Finance
David Jenkins

I contacted Logic Mount for a custom CRM but decided on a Salesforce setup. They streamlined our whole sales set up. Their support helped us improve our sales processes beyond expectation.

The Education Company
Bridgette Thomson

Working with Khurram, Hasan, Ashfaq and the wider Logic Mount team has strengthened our Salesforce setup. Their attention to data security is exceptional. Highly recommended to anyone with Salesforce.

Investments Malaga
Carlos Gomez

5.0

Star Rating

50

Reviews

We greatly value client feedback upon successful completion of a Salesforce integration or custom development project.

We were looking to build many customised components within Salesforce to track loan originations. Logic Mount did an excellent job completing and implementing what we needed efficiently and on budget.

WePay JP Morgan
Antonia Logan

Ashfaq and his team at Logic Mount are honestly amazing. Have been working with them for over a year and they know Salesforce inside and out. They are very responsive and can help you build anything.

Pimlico Capital
Aron Yehuda

We have been working with the Logic Mount UK team for two years. They have helped us design an automated workflow process in Salesforce for all of our business processes and continue with maintenance.

Hartley & Co
Oliver Hartley
Global Footprint

Development Focused. Business Aligned.

At Logic Mount, we speak Apex but we also speak revenue. Every solution we build is engineered not just for functionality but for real business impact. With fast onboarding, transparent timelines and a commitment to continuous optimisation we deliver results.

Meet Our Global Team

10+

Years of Salesforce Implementation

22+

Certified Experts

50+

Number of Certifications

300+

Project completed for Happy Clients

4

Global Offices in London, Delaware, Sydney and Lahore.
FAQ

Frequently Asked Questions

We know choosing the right Salesforce partner is a big decision. That’s why we’ve answered the most common questions about our plans, pricing, support, and security so you can move forward with total confidence.

Features

Important Features of Chatbot-CRM Integration

Team Logic Mount provides scalable IT staffing solutions designed to give you instant access to the perfect talent you need. Our structured staff augmentation process ensures that you receive the right professionals quickly and efficiently:

Automated Lead Capture & Qualification

Engage customers as soon as they land on your site. Our chatbots collect key information and automatically qualify leads based on your criteria, sending only the most promising contacts to your sales team.

24/7 Customer Support

Deliver always-on service. Your chatbot answers queries around the clock, reducing wait times and freeing up your support agents.

Personalised Conversations via CRM Data

Using CRM data, chatbots provide personalised, intelligent responses tailored to each user (just like your best human rep would). This boosts satisfaction and builds stronger relationships.

Repetitive Task Automation

From appointment booking and data entry to follow-ups, automate your daily tasks to free up your team for higher-value activities.

Omnichannel Communication

Be where your customers are. Our chatbots work across websites, WhatsApp, Facebook Messenger, Instagram, and more, offering a consistent experience everywhere.

Advanced AI Capabilities

Leverage sentiment analysis, predictive analytics, customer segmentation, and conversational learning. Your chatbot learns and improves with every interaction.

Live Agent Handoff

When human touch is needed, the chatbot hands over to a live agent via chat, voice, or video, for seamless transitions and complete context.

Real-Time CRM Data Sync

Every interaction is updated in your CRM instantly, reducing the risk of error and keeping your data accurate and actionable.

360° Customer Interaction View

With all channels and interactions recorded in one place, your team gets full visibility of all customer touchpoints and interactions for more informed decisions and better strategy planning.

Powerful Analytics and Reports

Get actionable insights from chatbot interactions. Track lead quality, identify support trends, and refine your marketing and sales strategies.

Integrations Automation

Work Less, Achieve More with Chatbot-CRM Integration

Unconnected chatbots and CRMs limit potential, slow teams, frustrate customers, and reduce ROI. Logic Mount offers tailored chatbot integration with CRM platforms that centralise your data, automate interactions, and help your business scale smarter.

Book a Free Chatbot-CRM Consultation today

Let us show you how our smart Chatbot-CRM Integrations can help you offer smarter service, faster sales, and stronger customer relationships, all while reducing costs.

Book a Free Consultation

Discover how we can help you.

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Discuss your Salesforce needs.

Join the growing list of UK businesses already transforming their operations with Logic Mount's trusted CRM integration services.

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How We Help Our Clients Scale

Our Current Clients Case Studies: Bring Agility and Expertise to your Business

Our clients rely on us when out of the box Salesforce isn’t enough, especially when internal teams hit technical limits or when growth demands smarter systems, not more headcount. Whether it’s scaling operations, tightening up integrations or untangling years of messy data, we bring structure, speed and strategy to the table.

Our Development Process

Charity & Non Profit

Private Healthcare Co

Educational Institute

Insurance Broker

Platform

Non profit Success Pack (NPSP), Sales Cloud, Custom Integrations

Location

London, UK

Industry

Charities & Non-Profits

Project

Long term Salesforce NPSP implementation with automation, integration, and data centralisation

Empowering Purpose Driven Impact For Charities

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Platform

Salesforce Health Cloud, Experience Cloud, Sales Cloud, Marketing Cloud, CRM Analytics, Field Service Lightning

Location

London, UK

Industry

Healthcare & Life Sciences

Project

End-to-end Salesforce implementation and integration to streamline care coordination, enhance patient engagement, and drive operational transformation

Revolutionising Patient Engagement For Private Healthcare

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Platform

Sales Cloud, Experience Cloud, Marketing Cloud, Nonprofit Success Pack, Einstein Analytics

Location

London, UK

Industry

Education

Project

Comprehensive Salesforce implementation and continuous optimisation to enhance student lifecycle management, donor engagement, and administrative operations

Scaling Educational Subscriptions Through Salesforce

Read Case Study

Platform

Financial Services Cloud, Service Cloud, Salesforce Managed Services

Location

London, UK

Industry

Insurance

Project

Salesforce implementation, automation, and analytics to streamline agency operations and improve customer engagement

Transforming Insurance Sales with Salesforce Innovation

Read Case Study